Effective Date: 25-06-2024
At Sublime Av Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website sublimesolutions.uk and services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services.
Personal Information
When you interact with our website or contact us, we may collect your full name, email address, phone number, company name (if applicable), and any other details you provide in your inquiries.
Automatically Collected Information
When you visit our website, we may collect your IP address, browser type and version, operating system, device type, pages you visit, and time spent on our website.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience, track website usage, and personalise content. You can manage or disable cookies through your browser settings. Learn more in our Cookie Policy.
2. How We Use Your Information
We use the information we collect to respond to inquiries, provide customer support, improve our website and services, send updates and promotions (with your consent), analyse website traffic, and maintain security. We will never sell, rent, or trade your personal data to third parties.
3. How We Share Your Information
We may share your information with trusted third-party service providers (e.g., website hosting, analytics, payment processors) to assist in our business operations. We may also disclose your information to comply with legal obligations, prevent fraud, or if our business undergoes a merger, acquisition, or asset sale.
4. How We Protect Your Information
We implement strong security measures, including encryption, secure servers, regular monitoring, and access controls, to safeguard your data. However, no system is 100% secure, so we encourage users to take precautions, such as keeping login details confidential.
5. Your Rights and Choices
You have the right to request access to your data, correct inaccuracies, ask for data deletion (subject to legal obligations), and withdraw consent for marketing communications. To exercise these rights, contact [email protected].
6. Data Retention
We retain your data only for as long as necessary for the purposes outlined in this policy. When no longer needed, we securely delete or anonymise your information.
7. Third-Party Links and Services
Our website may contain links to external websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.
8. International Data Transfers
If you access our website from outside the UK, please note that your data may be processed in the UK or other locations where our service providers operate, in compliance with applicable legal protections.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Sublime Av Ltd
Suite A, 82 James Carter Road,
Mildenhall, Bury St. Edmunds,
England, IP28 7DE
Email: [email protected]
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
